Frequently Asked Questions

How long does it take to shoot my videos?

The actual shoot time ranges from 3-5 hours in most cases. It depends on how many people we are interviewing. For the doctor interview plan for 60-90 minutes. Each testimonial will take approximately 45 minutes each. We will also need the doctor to be nearby for action shots with each testimonial. The actual testimonial interview is about 10-15 minutes and the rest of the time is used for re-enactments.

If we do any staff interviews they will take 20-30 minutes. Staff interviews are only done when a staff person can significantly add to the overall feel of the videos.

How long does it take to edit my videos?

The average time to edit your videos is 4-6 weeks, however, we can expedite that if needed.

What do I need to do to prepare for the shoot?

We will interview you, your staff and testimonials. We have a standard list of questions we can email you prior to the shoot. There is no need to write a script or memorize anything. It is best to have a tentative schedule made up prior to the shoot so that we use our time efficiently.

Do I have any input into the editing process?

Yes! We welcome requests before and after the shoot about content that should or should not be included. When we finish with the first draft we will send you links to your videos for review. Changes and corrections can be requested at that time. Our only request is that you request all changes at the same time.

Do I own the videos?

Yes! After paying the final invoice we will send you your videos via Google Drive or DropBox and you are welcome to use them however you want. There are NO additional fees. We do use all client videos for promotional purposes as well.

Will you upload my videos onto YouTube for me?

Yes. We will need login information from you if you already have your own channel. If you don’t already have your own channel we can create one for a nominal fee.

When do I have to pay for my videos?

A 40% deposit is required at the initiation of your contract. The remaining balance is due upon completion of your videos.

What if I want the raw footage?

Our pricing only includes the edited videos. If you wish to purchase the raw footage you can do so for $395

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